Wednesday, November 14, 2012

Do You Want Fries With That?

With over 150,000 parts in our inventory, it's impossible to store them all in our warehouses.   That's why many of our inventoried parts stay on the vehicle until sold.  This is a cost-saving measure which helps us to maintain our low prices. The only down-side to this practice is that it delays shipping by a day or so in some cases. 

Since the part you order may still be on the vehicle, you may be able to request hardware and associated components that we normally don't send along with the primary part.  If you need mounting hardware (nuts, bolts, etc), you can always request them and we'll do our best to send them along at no additional charge if we have them.  Simply enter a note in the comments box during the ordering process and we'll do our best to send you the additional components.   We only ask that you don't count on receiving them.  If the item you order has already been removed from the vehicle, we will not have the hardware that once attached the part to the vehicle. 

Something to keep in mind:  We do not inventory every part found on a vehicle.  If the item is not in our inventory, we can not offer it for sale.  Components like interior and exterior trim are not offered for sale.  Other things you won't find in our inventory include carpeting, sun visor clips, sensors, audio speakers, tires and various  small plastic parts. 

Even with the exclusions above, you'll find most of what you're looking for within our extensive inventory of used and new parts.   Our entire inventory is online and searchable on the chuckandeddies.com website, while not everything is listed on our ebay store.   If you've searched our website and can't seem to find what you need, we're just a toll-free phone call away!  

--Bruce Zubee

Bruce is Director of Online Marketing and Operations at Chuck and Eddie's Auto Parts