Thursday, November 1, 2012

Used Auto Parts - Not For Everyone

Purchasing used auto parts to replace failed or failing parts in your vehicle can save you a ton of money, but there are distinct differences between used and new parts. 

Chuck and Eddie's has been in the business of suppliying used parts to customers throughout the world since the 1940's. During this time we've save thousands of people an unbelievable amount of money.  We've also upset some people in the process.

Those first-time purchasers of used parts sometimes have an unrealistic idea of what they will be receiving.  Over the years, we've found that many folks interpret "good condition" as "like new".  There's a big difference. 

As an example, a front seat from a 2000 Ford Explorer in "good condition", will still show signs of 13 years of use and wear.   That's unavoidable.   It will have plenty of usefulness left to it, but it's not going to look "brand new". 

The same holds true for mechanical parts.   Moving parts will begin to wear after a period of time.  They'll still work, but the signs of wear are usually noticeable.  

Let's face it folks.   You're buying USED PARTS at a FRACTION of the cost of new.   In most cases, you will get a good, part that will serve you well but it will not be perfect. 

Here at Chuck and Eddie's we offer a very liberal six month warranty on every used part we sell.  Experience has taught us that a used part might test well but there's always a chance it might not last.  Our warranty period was designed to protect our customers in these cases. 

Another mistake some folks make while attempting to save  money, is self installation.  We encourage self installation  for folks that have mechanical ability, but it's not for everyone.  We've received returned parts from customers claiming the part never worked but it's been obvious upon inspection that a non-mechanical person attempted to install the part and in the process, broke it.  

When replacing parts, used or new, let a professional handle the installation.  It'll cost you a few bucks but it will save you lots of headaches.

So if you're new to the idea of used parts for your vehicle, be realistic.  Know that you're purchasing parts that have been USED.  Know that even though the description of a part indicates "good condition" it is still  a USED PART. 

Let's face it.  If you're looking for the perfect part, save yourself the disappointment and buy new. Over the years we've learned that some people will NOT be satisfied with a used auto part.

--Bruce Zubee

Bruce is Director of Marketing and Operations for Chuck and Eddie's Online Division.